Join Our Team

Every employee has the opportunity to be a part of a successful, growing company. NXC encourages employees to be innovative and creative in their jobs.

Our employees take pride and ownership in our mission to provide exceptional technology solutions and best in class support for our customers and their patients. The majority of our employees are in the field and have direct customer contact whether in Field Service, Sales or Applications. Our Customer Support and Administrative teams provide the necessary office support, keeping the customers’ needs at the forefront.

NXC takes pride in providing a workplace that has strong core values, flexibility for employees and a work environment that is conducive to employees wanting to give their best.

Job Opportunities

To apply for a posted position, please send your resume and cover letter to hr@nxcimaging.com.

Field Service Engineer

Locations: Twin Cities Metro and Omaha, NE

NXC Imaging is a service provider of capital diagnostic imaging equipment. We currently have two positions open for a mid-level Field Service Engineer (FE) in the Twin Cities Metro and Omaha, NE. The FE will install, troubleshoot, calibrate, and complete preventative maintenance of the equipment at NXC customer sites. This is a field-based position. We are looking for a candidate in the Twin Cities Metro and Omaha, NE areas.

Learn More

Responsibilities

Install diagnostic imaging equipment effectively and efficiently.
Assist/perform preventive maintenance and calibrations per equipmentspecifications and standards.
Interact with customers to identify customer issues/needs, maintaining excellent customer relations.
Properly troubleshoot, diagnose and service multiple products in one or more modalities.
Answer technical and applications questions for internal and external customers and escalate to appropriate person if necessary.
Improve personal productivity by enhancing product knowledge and skill set through formal and on the job training.
Provide accurate and timely service reports, part orders, part returns, timecards, and expense reports and all other required reports.
Respond to colleagues in a timely manner with ordinary courtesy (Service Support, Finance, Sales, etc.)
Complies with NXC policies and procedures.
Frequent contact with manager to present information or recommendations.
Perform specialized or technical work with unclear guidelines. Work is often analytical and involved, requiring judgment where policies and methods are not well established.
Position duties involve making frequent decisions and frequent recommendations.
Develop service selling skills.
Perform other duties as assigned or required.

Qualifications

Two-year post-secondary degree or certificate in electronic technology or equivalent training.
Minimum 3 years work experience, preferably in medical electronics field or experience in a specific modality.
Desire experience in servicing diagnostic imaging equipment, CT a plus.
Excellent interpersonal, organizational and communication skills.
Demonstrated ability in the use of hand and power tools.
Must be able to lift and carry up to 50 pounds.
Computer proficiency with Microsoft Office products.
Must be a self-starter.
Must be willing to work in a team environment.
Must be willing to travel overnight as needed.
Must be willing to be available for calls during off hours.

June 2025
NXC Imaging is committed to providing Equal Employment Opportunity (EEO) to all applicants and employees regardless of their race, creed, color, religion, sex, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.

Benefits

At NXC Imaging, we offer a comprehensive benefit package to support our employees and their families.

Health Care

Health benefits at NXC are our signature benefits. We offer a comprehensive medical plan with a generous Health Reimbursement Account to offset the high deductible.

BCBS provides our consumer driven health plan. BCBS offers numerous resources including, easy to use portal which seamlessly connects you to your claims, programs and rewards. Health coaching, a Get Active program, and Doctor on Demand are just a few of the many resources offered by BCBS.
Health Reimbursement Account (HRA), is a benefit, funded by NXC, that reimburses a significant portion of eligible deductible expenses.
Employer paid dental that covers preventive, diagnostic services and restorative services such as fillings, crowns, root canal and implants.

Company-Paid Benefits

NXC provides benefits plans at no cost to the employee, including:

Basic Life Insurance and Accidental Death and Dismemberment: Financial protection in the event of death.
Short-term Disability: Replaces a portion of your income in the event you are unable to work for up to 12 weeks.
Long Term Disability: Replaces a portion of your income in the event you are unable to work, due to an illness or accident, that goes beyond 12 weeks.
Employee Assistance Program: Offers confidential assistance with a variety of work/life issues.

Voluntary Benefits

To provide you with additional protection, NXC offers benefits you can purchase.

Flexible Spending Accounts: Pay for eligible health care and dependent care with pre-tax dollars.
Vision: Assist you and your dependents with the cost of frames, exams, lenses and/or contacts.
Long-term disability buy-up: Purchase additional income replacement.
Legal Insurance: Coverage with a network of attorneys for covered legal services.
Identity Theft Protection: A suite of services to protect your exposure to identity theft.
Accident Insurance: Lump sum benefit based on the type of injury and treatment needed.
Critical Illness: Lump sum benefit if you are diagnosed with a covered illness.

Time Off Benefits

NXC encourages employees to take time away from work to relax, rest and reenergize. We also encourage our employees to give back to the community, by providing time off to volunteer.

9 company paid holidays.
PTO accrued based on years of service.
VTO (Volunteer time off) 16 hours per year is provided for employees to volunteer in the community.

401(k) Savings Plan

With the 401(k) Savings Plan, you can contribute a percentage of your salary on a pre-tax basis, after-tax basis, or a combination of both.

NXC is a part of the Canon Medical Systems 401(k) Plan
NXC matches 401(k) pre-tax and after-tax contributions at 50% up to 8% of your pay.
True-up feature to ensure you receive the full Company matching contribution, even if your contributions reach the IRS maximum before the end of the year.